Greetings from Chapin Home!
As we continue our exhaustive efforts to keep your loved ones safe and entertained – to the best of our ability during these unprecedented times- we find we need to refine some earlier communication tools.
By now, many of you have been connected with your loved ones via FaceTime calls, What’s App connections, regular phone calls and clinical updates from various staff members. The Primary Physicians have also been in touch with many of you too.
As this crisis extends, Chapin Home needs your help more than ever. Nursing Staff on the Floor can no longer accommodate “update“ phone calls to the units. We are now asking Families to utilize the following Voicemail Boxes – leave a message and your call will be returned as soon as possible. Many staff members have had to change their working hours to cover necessary tasks and we ask for your patience at this time. Calls will be returned as soon as practical.
Social Worker Joan Hurley ext: 2049
Social Worker Arthurenia Mathis ext: 2052
Resident Update Voicemail: (929) 264-6072
Please continue to email KFerrara@chapinhome.org to schedule FaceTime “virtual visits”
Thank you for your patience and support,
Exec VP and Administrator