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Through the Window Visits
Our Through the Window Visits take place on Monday, Thursday and Friday between the hours of 1:00 PM and 4:00 PM
*If you have a regular video chat Scheduled for that day it will be cancelled.
If you feel a Through the Window visit would be supportive to your loved one,
please use the form below to to begin the process of scheduling one.
*If you have a regular video chat Scheduled for that day it will be cancelled.
If you feel a Through the Window visit would be supportive to your loved one,
please use the form below to to begin the process of scheduling one.
Overview
To allow as many people as possible to enjoy these visits we ask that you schedule your visit a few days and even up to a week in advance. At this time one (1) Through Window Visit can be scheduled per resident per week.
Chapin Home must continue to adhere to both the Department of Health and CDC guidance around visitation and infection prevention. Visits will be slotted for no longer than 30 minutes to allow for cleaning/disinfecting the area for the next visit.
We hear your heart wish to see your loved one and thank you in advance for understanding the need to be diligent in our efforts to keep your family member and the Chapin Home staff safe. Please read the Important Visiting Information below.
Looking forward to seeing you.
Important Visiting Information
Please Note: As the volume of visitors increases at Chapin, we have determined that we will no longer be able to provide access to bathroom facilities to anyone attending scheduled visits. The obligation to sanitize these common spaces in between every use is a burden Chapin Home cannot reasonably accept at this time. Thank you for your understanding – and make sure you go before you arrive!
Through-Window Visit Guidelines
All above bullet points are subject to change re: DOH and CDC directive.
Visits can be stopped without prior notice.
To allow as many people as possible to enjoy these visits we ask that you schedule your visit a few days and even up to a week in advance. At this time one (1) Through Window Visit can be scheduled per resident per week.
Chapin Home must continue to adhere to both the Department of Health and CDC guidance around visitation and infection prevention. Visits will be slotted for no longer than 30 minutes to allow for cleaning/disinfecting the area for the next visit.
We hear your heart wish to see your loved one and thank you in advance for understanding the need to be diligent in our efforts to keep your family member and the Chapin Home staff safe. Please read the Important Visiting Information below.
Looking forward to seeing you.
Important Visiting Information
Please Note: As the volume of visitors increases at Chapin, we have determined that we will no longer be able to provide access to bathroom facilities to anyone attending scheduled visits. The obligation to sanitize these common spaces in between every use is a burden Chapin Home cannot reasonably accept at this time. Thank you for your understanding – and make sure you go before you arrive!
Through-Window Visit Guidelines
- Visits are by appointment only.
- Visit Requests should be made at least 2 days in advance.
- Visit is scheduled if there is a slot available for requested day or Scheduler will suggest other days/times.
- Visits are scheduled for 30 minutes in length.
- Please arrive 10 minutes prior, announce self to security and find a seat on a bench in front until it’s your visit time.
- Please bring copy of Guidelines signed.
- Visit during your scheduled time if you come late your visit will still have to end within your scheduled time.
- There may be up to three residents receiving visits at a time, for ease in hearing - please be aware of volume of voices.
- Our Windows will be closed at all times during these visits.
- Parking for 1 vehicle in our Parking Lot as available.
- No more than 3 people can be on premises visiting at window at a time.
- Visitors under the age of 18 years old MUST be accompanied by an adult 18 years of age or older.
- Visitors must leave premises immediately following visit to allow for next scheduled visitors and cleaning and disinfecting area.
- Masks must be worn at all times on premises (covering mouth and nose).
- Social Distancing of at least 6 feet must be followed at all times while on premises.
- DO NOT COME IF YOU ARE SICK
- Bring your phone so you can hear each other.
- If you bring an item we can make sure your family member gets it as they return to their unit. We cannot assist with eating/drinking.
- Visits can be scheduled weekly when possible.
- These visits are not right for everyone. As important as it is for you to see your loved one, we have recognized that these visits are not right for everyone. Not being able to touch or even be in the same room, may become very confusing even highly agitating. We will work with you and support any decision you make to have this visit, but will also remain attentive to the elder in our care to make sure his/her mental health is supported. Reminder: we continue to offer Video Chats daily as an alternate to visiting.
- Cancellations: Please email ScheduleYourVisit@ChapinHome.org or call x2120 if you have to cancel, otherwise your loved one will be waiting for you at the time scheduled.
- Chapin Home reserves the right to suspend Through Window visits at any given time.
All above bullet points are subject to change re: DOH and CDC directive.
Visits can be stopped without prior notice.
Instructions
Please use the form below to schedule your Through the Window Visit.
If you have any questions, please email scheduleyourvisit@chapinhome.org
